Privacy Policy

What information do we collect?

We collect information from you when you register on the site, place an order, respond to a survey or communication such as email, or participate in another site feature.

When ordering or registering, we may ask you for your name, email address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.

Kristi Forbes Coaching uses the collected data for various purposes:

-To deliver and sustain the service

-To inform you of any updates to our service

-To offer customer support and assistance

-To track service usageTo identify, prevent, and resolve technical issues

-To gather insights and information for enhancing the service

Like many websites, we use cookies to enhance your experience and gather information about visitors and visits to our websites.  Cookies are small data files that may include an anonymous unique identifier.  They are sent to your browser from a website and stored on your device.  They help us understand your preferences and improve our services.  You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. 

How do we use your information?

We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

-To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.

-To allow us to better service you in responding to your customer service requests. To quickly process your transactions.

-To administer a contest, promotion, survey or other site feature.

If you have opted-in to receive our email newsletter, we will send you educational and marketing emails.

If you would no longer like to receive promotional email from us, please refer to the “How can you opt-out, remove or modify information you have provided to us?” section below.

If you have not opted-in to receive email newsletters, you will not receive these emails. Visitors who register or participate in other site features such as marketing programs and ‘members-only’ content will be given a choice whether they would like to be on our email list and receive email communications from us. 

As you browse Kristi Forbes Coaching and Parenting Big Behaviour sites, advertising cookies will be placed on your computer so that we can understand what you are interested in.  You can manage your cookie preferences through your browser settings. 

Analytics

We may engage third-party service providers to monitor and analyze the usage of our service.

Google Analytics

This is a web analytics service provided by Google that tracks and reports website traffic. Google uses the collected data to monitor how our service is utilized, and this information may be shared with other Google services. Additionally, Google may leverage the data to tailor and personalize ads within its advertising network.If you wish to prevent your activity on our service from being tracked by Google Analytics, you can do so by installing the Google Analytics opt-out browser add-on. This add-on stops the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information about your visit activity.For more details on Google’s privacy practices, please visit the Google Privacy & Terms page: Google Privacy Policy.

Children’s Privacy

Our service is not intended for individuals under the age of 18 (“Children”).We do not intentionally collect personally identifiable information from anyone under 18. If you are a parent or guardian and believe that your child has shared personal data with us, please reach out to us. If we discover that we have collected personal data from children without verifying parental consent, we will take measures to delete that information from our servers.

How do we protect visitor information?

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

Do we disclose the information we collect to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. It does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. 

How can you opt-out, remove or modify information you have provided to us?

To modify your email subscriptions, you can find an unsubscribe link at the bottom of each email. Please note that due to email production schedules you may receive any emails already in production. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.

Third party links

In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).

Changes to our policy

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on October 24, 2024.

Questions and feedback

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.  You can email us at: [email protected]. 

Online Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.